10 days ago I wrote about how many teams have been lucky to have experienced new levels of autonomy and trust during lockdown. In some cases this was 'enforced' in that their leaders had no choice but to 'let go' and allow their staff more freedom to plan their day and manage by outcomes rather than micro-manage. In other cases, like with many NHS colleagues, the sheer workload and necessity to come together and truly work as a team meant that much of the red-tape and hierarc

Welcome to #2 in the series of looking at standard engagement ideas and adapting them to the current new reality of remote working. Today, it is all about recognition. In normal day to day office life, where we regularly interact with colleagues and work with each other face to face, recognition is often done without us noticing it. We might congratulate a colleague in passing on a presentation they have just given, along the lines of: 'I thought your presentation to the clie